~Payment of any item must be received before shipping the item(s) out.
~Payment must be made on custom collars before production! Once it is paid for it will be added into my queue! It will take about 4-8 weeks for your custom collar to be made, or it will be shipped out sooner! Pictures are given once the collar is done to make sure it is up to you standards and the way you want it to look!
*CUSTOM ORDERS ARE NON REFUNDABLE ONCE PURCHASED!*
~Un-received payments up to three days will be canceled and the product will be set back to available.
~If a cancellation needs to be made for an order I will only accept if it hasn't been shipped out or if it is NOT in the the production stage. Within a 24 hour period.